Some flights had to be rescheduled until the next day, all for waiting on 1 passenger who could’ve actually made it onboard the next flight. You’d think the airline would rather save money and time by taking off without that 1 person b/c most of us had connecting flights that had to be rescheduled due to the 2 hour delay. It’s unbelievable that we waited ON THE PLANE for 1 person to finally board which took 1 hour 15min THEN another 45min for clearance from someone to go ahead & take off. This caused major wait time in line AND once boarded. I’ll start with arriving to MBJ 9a for a 12p flight to MCO- the system was down & it took over 2 hours to get through what started as short line but the agents kept opening other lines to skip newly arriving ppl to the ticket agents b/c the line was too long into the way of walking traffic. I greatly appreciate the sense of humor I feel the SW staff and pilots have. I've started getting it on all my business trips and it's a lot less stressful. Also, if you hate being in the mid-low C's and being seated separately, it is worth the $30 for the business upgrade. I haven't seen someone have to gate check something in a while. I feel like there is also enough room for everyone's bags as well. We're all in this together, it's not going to hurt you to allow someone to sit next to you for a few hours, you know it's going to happen anyways, you're just making everyone think you're a jerk. If we nothing is said, they'll keep thinking it's ok. It's not their fault some people are selfish, but I feel like they should say something. I like the free seating, though I REALLY wish they'd be a bit more proactive about telling people when it's a full flight (they do that part) and asking people to scoot in rather than soooo many couples taking the window and isle hoping no one asks to sit there, or the solo person who sits on the isle and is offended when asked if others could sit there too. I used to not care for the way they ran things before but I feel like they have it together now.
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